@article{Momcilovic2022Analysisan,
  author       = {Mom{\v{c}}ilovi{\'c}, Oliver and Brzakovi{\'c}, Aleksandar and Brzakovi{\'c}, Stefan},
  title        = {Analysis and mutual impact of digital services quality elements},
  year         = {2022},
  publisher    = {Journal of Process Management and New Technologies},
  pages        = {17--32},
  url          = {https://japmnt.com/archives/volume-10-issue-1-2-2022/},
  note         = {Available online}
}