Analysis and mutual impact of digital services quality elements

Authors: Oliver Momčilović, Aleksandar Brzaković, Stefan Brzaković


Category: M50

Momčilović, O., Brzaković, A., & Brzaković, S. (2022). Analysis and mutual impact of digital services quality elements. Journal of Process Management and New Technologies, 10(1-2), 17–32. https://doi.org/https://doi.org/10.5937/jpmnt10-36316
O. Momčilović, A. Brzaković, and S. Brzaković, "Analysis and mutual impact of digital services quality elements," Journal of Process Management and New Technologies, vol. 10, no. 1-2, pp. 17–32, 2022. doi: https://doi.org/10.5937/jpmnt10-36316.
@misc{Momcilovic2022Analysisan,
  author       = {Mom{\v{c}}ilovi{\'c}, Oliver and Brzakovi{\'c}, Aleksandar and Brzakovi{\'c}, Stefan},
  title        = {Analysis and mutual impact of digital services quality elements},
  year         = {2022},
  publisher    = {Journal of Process Management and New Technologies},
  pages        = {17--32},
  url          = {https://japmnt.com/archives/volume-10-issue-1-2-2022/},
  note         = {Available online}
}